Terms and Conditons

Welcome to Lumière Studio.

  • Services provided by our team are subject to notices, terms and conditions. 
  • Lumière Studio reserves the rights to amend the terms and conditions at any time without notification. By purchasing from Lumière Studio, the buyer has agreed to abide by the terms and conditions listed.
  • All sales are final and may not be amended.
  • We recognise the individual rights to protect your personal data, including the rights of access and correction, and the needs of the company to collect, use or disclose personal data for only legitimate and reasonable purposes. 


  • To better streamline our operations and increase our productivity, combinations of orders are strictly not allowed. We sincerely seek for your understanding.
  • Kindly ensure that the right colours / sizes of the correct products have been selected before proceeding to check out.
  • Kindly ensure the address provided is correct. Orders with incomplete / incorrect address may result in lost or delayed delivery. Additional charges may apply for re-delivery.
  • Orders are final upon successful payment. No refund is allowed upon completion of payment, including both ready stock and preorder item(s). 


  • Please only join if you are comfortable with the wait and any unforeseen delays.
  • If an order consists of both preorder and ready stock, the order will be dispatched once the preorder item(s) arrives. Should you wish to receive the ready stock earlier, kindly submit a separate order before making payment.
  • Preorder item(s) cannot be cancelled and are not refundable.
  • Preorder item(s) are being shipped approximately 14-21 workings days after order confirmation. The timeline given is solely an approximation. Cancellations of such orders are not available.
  • Any changes in the order (e.g. estimated arrival time, item(s) out-of-stock, etc.), notifications and refund (if applicable) will be delivered to the registered email.


  • All payments are quoted in Singapore Dollars (SGD).
  • Payments made by non-SGD denominated cards are subject to charges and exchange rates determined by banks / card issuers.
  • For unauthorized transactions, please reach out to your respective bank / card issuer for investigation.
  • Lumière Studio is not responsible for incorrect payment details entered. Refunds / changes are strictly not allowed upon payment confirmation.
  • In the event that no payment is received and orders are cancelled, your account may be blacklisted for future orders.

Measurement / Representation of Item(s)

  • Colour and measurements of the item(s) are subject to minor deviation from the image due to settings of the location photos were taken as well as measurement method.
  • Return and refund requests will not be entertained due to the above reasons.